VOCATIONAL SCHOOL OF SOCIAL SCIENCES / Call Center Services - Courses Yıl
1.Semester Course Plan
Course Code Course Name T+A+L Compulsory/Elective ECTS Group Code Group Course Count
431211301 Foreign Language I 2+0+0 Compulsory 3
563411105 GENERAL ECONOMICS 2+0+0 Compulsory 3
563411106 Call Center Management 3+0+0 Compulsory 4
563411107 BASIC LAW 2+0+0 Compulsory 2
563411108 COMMERCIAL MATHEMATICS 3+0+0 Compulsory 3
730011301 THE USE OF BASIC INFORMATION TECHNOLOGY 2+1+0 Compulsory 3
740011301 Atatürk Principles And Revolution History-I 2+0+0 Compulsory 2
750011301 Turkish Language I 2+0+0 Compulsory 2
 [G] 5634SEÇ-1 Elective 1 2+0+0 Elective 8 2
Total ECTS 30
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2.Semester Course Plan
Course Code Course Name T+A+L Compulsory/Elective ECTS Group Code Group Course Count
431212301 Foreign Language II: English 2+0+0 Compulsory 3
563412105 NEW COMMUNICATION TECHNOLOGIES 3+0+0 Compulsory 3
563412106 BUSINESS PRINCIPLES 3+0+0 Compulsory 3
563412107 MARKETING MANAGEMENT 3+0+0 Compulsory 3
563412108 LABOUR AND SOCIAL SECURITY LAW 2+0+0 Compulsory 3
730012301 BASIC COMPUTER SCIENCE 2+1+0 Compulsory 3
740012301 Ataturk's Principles And Revolution History-II 2+0+0 Compulsory 2
750012301 Turkish Language II 2+0+0 Compulsory 2
 [G] 5634SEÇ-2 Elective 2 6+0+0 Elective 8 2
Total ECTS 30
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3.Semester Course Plan
Course Code Course Name T+A+L Compulsory/Elective ECTS Group Code Group Course Count
563421101 PROFESSIONAL ENGLISH – I 2+0+0 Compulsory 2
563421102 RESEARCH METHODS 3+0+0 Compulsory 3
563421103 KEYBOARD TECHNIQUES - I 2+2+0 Compulsory 5
563421104 PUBLIC RELATIONS 3+0+0 Compulsory 3
563421105 STATISTICS 3+0+0 Compulsory 3
563421106 MEETING AND PRESENTATION TECHNIQUES 2+0+0 Compulsory 2
 [G] OSD ELECTİVE 2+0+0 Elective 3 1
 [G] 5634SEÇ-3 Elective 3 3+0+0 Elective 9 3
Total ECTS 30
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4.Semester Course Plan
Course Code Course Name T+A+L Compulsory/Elective ECTS Group Code Group Course Count
235121312 Ahilik Kültürü ve Meslek Ahlakı 2+0+0 Compulsory 2
563422101 PROFESSIONAL FOREIGN LANGUAGE 2+0+0 Compulsory 2
563422102 KEYBOARD TECHNIQUES 2+2+0 Compulsory 5
563422104 EFFECTIVE AND GOOD SPEAKING 2+0+0 Compulsory 2
563422105 CALL CENTER SECTOR PRACTICES 3+0+0 Compulsory 3
563422106 ENTREPRENEURSHİP 4+0+0 Compulsory 4
 [G] 5634SEÇ-4 Elective 2 9+0+0 Elective 12 3
Total ECTS 30
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https://obs.ahievran.edu.tr/oibs/bologna/progCourses.aspx?lang=en&curOp=showPac&curUnit=23&curSunit=8336